FAQ

Frequently Asked Questions

Mercedes‑Benz Service in Tallinn.

Looking for reliable Mercedes‑Benz service in Tallinn?

Here you will find clear and specific answers about booking, services, spare parts, and warranty terms. We provide Mercedes‑Benz service in Tallinn for both passenger cars and vans.

Contact and Booking:
Phone: +372 699 9399
Email: teenindus@amvauto.ee
Online booking: Book a service
Address: Järvevana tee 11, 11314 Tallinn
Opening hours: Mon–Fri 08:00–18:00, Sat–Sun — closed

How can I book an appointment at AMV Auto?

There are three convenient ways to book:
We are located Järvevana tee 11, 11314 Tallinn.
We are open Mon–Fri from 08:00 to 18:00. We are closed on Saturdays and Sundays.
We service Mercedes‑Benz passenger cars and vans, including electric vehicles and EQ series models.
We perform Mercedes‑Benz maintenance and repair work in accordance with factory technical requirements:
  • Mercedes‑Benz passenger car maintenance and repair
  • Mercedes‑Benz EQ vehicle maintenance and repair
  • Mercedes‑Benz commercial vehicle maintenance and repair
  • retrofit installation of accessories
  • electrical work and diagnostics
  • axle and suspension work, including wheel alignment
  • brake system work
  • engine and gearbox repairs
  • air conditioning recharge and repair
  • tyre services and seasonal storage of tyres/wheels
Yes. We carry out comprehensive electrical work and computer diagnostics, and we provide clear and well‑grounded recommendations for further repairs. We use the MB‑licensed Xentry KIT 5 diagnostic computer.
Yes. We carry out both scheduled maintenance and more complex repair and restoration work.
No. AMV Auto is not an authorised Mercedes‑Benz dealer and does not carry out repairs under the manufacturer’s warranty.
We are an experienced team specialising in Mercedes‑Benz, with quality workmanship, transparent communication, and a personal approach as our top priorities.
We use genuine Mercedes‑Benz spare parts. At the customer’s request, we also offer high‑quality aftermarket parts (B‑parts).
Yes, we offer lightly used spare parts with a factory warranty for current Mercedes‑Benz models.
Yes. Before any work begins, we always agree on the scope of work and the estimated cost.
We inform the customer of the diagnostic results, and any additional work is carried out only after approval from the customer.
The duration depends on the scope of work and the availability of spare parts. We provide an exact time estimate after diagnostics. When determining labour times, we strictly follow the Mercedes‑Benz WIS standard labour time system.
Yes. A warranty applies to completed work and the spare parts used, in accordance with their respective terms and conditions.
Yes, they can. Depending on the nature of the work and the suitability of the parts, we recommend agreeing this with us in advance.
Please note: if the customer requests vehicle repair using their own supplied spare parts, discounts on labour do not apply,
including contractual discounts or discounts for vehicles older than 5 years.
Yes. We provide tyre services and offer seasonal storage for tyres or complete wheels.
We recommend providing the vehicle registration number, a description of the issue, and your preferred appointment time.
The fastest way is to call us or use online booking.

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